Best practices can be seen in Enterprise IT and, of course, in the World Wide Web. We use the analogy of our sensors now being capable of “tweeting” or “streaming” to indicate how we intend to use the new paradigm on Internet communication as opposed to the older proprietary SCADA protocols. Applications like Netflix, Yelp and others make use of inferences and analytics to provide actionable data for consumers. Retail intelligence from crowdsourcing and machine learning of sentiment analysis are also interesting concepts that can be applied to energy consumers. Enterprise IT has seen significant innovations in the remote manageability of PCs, workflow management and the like, all of which can be adapted to the operational environment of a utility with devices connected in the field.